Shipping Policy

1. Order Processing Time

All orders are processed within 2-3 business days. Orders placed on weekends or public holidays will be processed on the next business day. Once your order has been shipped, you will receive a confirmation email with the tracking details.

2. Shipping Charges

Shipping charges are calculated based on the weight of your order and the delivery location. The shipping cost will be clearly displayed at checkout before you complete your purchase.

3. Delivery Times

• Standard Shipping: Typically takes 5-7 business days.
• Expedited Shipping: Usually takes 2-3 business days.

Delivery times may vary depending on your location, as well as any unforeseen delays from our shipping partners.

4. Shipping Areas

We currently only offer shipping to addresses within India. Unfortunately, we do not offer international shipping at this time.

5. Order Tracking

Once your order has been shipped, you will receive a tracking number via email. You can use this number to track the status of your order through the courier service’s website.

6. Shipping Issues

If you encounter any issues with your shipment, such as delays, damaged items, or missing packages, please contact our customer service team immediately at support@desanthiri.com or call us at (044) 23644947. We will work with our shipping partners to resolve the issue as quickly as possible.

7. Shipping Costs for Returns

Customers are responsible for return shipping costs, unless the return is due to an error on our part (such as a wrong or defective item). For more details on returns, please refer to our Returns Policy page.

8. Customer Responsibility

Please ensure that your shipping address is correct and complete when placing your order. We are not responsible for any delays or delivery issues that arise due to incorrect address information provided by the customer.